Community & Resident Services
Kentucky American Water’s H20 – Help to Others Program
Community & Resident Services has partnered with the Dollar Energy Fund, Inc. and we are now a site agency for the H2O – Help Others Programs.
The H20 – Help to Others Program, administered by Dollar Energy Fund, assists eligible utility customers with their Kentucky American Water bills. Customers may be eligible to receive a grant applied directly to their utility bill.
Call Community & Resident Services at (859) 300-5300 to schedule an appointment.
Learn more about the Dollar Energy Fund.
NOTE: Program guidelines and eligibility requirements are subject to change.
Mission, vision and values
Mission
The mission of Community & Resident Services is to support individuals and families in sustaining safe housing environments and to achieve financial self-sufficiency.
Vision
We empower our vulnerable and underserved residents with high-quality direct service, effective programming and viable resources.
Values
Compassion – Compliance – Coordination – Consistency
Equal Housing Opportunity
We do business in accordance with the Federal Fair Housing Law
(The Fair Housing Amendments Act of 1989) Title VIII of the Civil Rights Act of 1968 (Fair Housing Act), as amended, prohibits discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions, based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents or legal custodians, pregnant women, and people securing custody of children under the age of 18), and disability.
Staff directory
Danielle Sanders | Director | (859) 300-5301 |
Chelanda Holliday | Administrative Specialist Sr. | (859) 300-5309 |
Jordan Stewart | Staff Assistant | (859) 300-5300 |
John Harris Jr. | Eligibility Counselor | (859) 300-5304 |
Riki Davis | Eligibility Counselor | (859) 300-5303 |
Erlinda Martinez | Eligibility Counselor | (859) 300-5308 |
Marianita Sanchez | Eligibility Counselor | (859) 300-5305 |
Kathryn Barber | Social Services Coordinator | (859) 300-5311 |
Dolores Madrid Sanders | Social Services Coordinator | (859) 300-5312 |
Iris Galvan | Social Services Worker | (859) 300-5313 |
Mary Potts | Case Management Coordinator | (859) 300-5316 |
Alonda McDermott | Social Services Worker | (859) 300-5315 |
Jessica López | Social Services Worker | (859) 300-5314 |
News
The workshop will take place on Monday, Nov. 14 from 10 a.m. – noon and 5 – 7 p.m. at the Lexington Public Library Tates Creek Branch.
The workshop will take place on Wednesday, May 18 from 10:30 a.m. – 12:30 p.m. and 5 – 7 p.m. at the Lexington Public Library Northside Branch.