LexCall 311 is the City's centralized service and information call center. LexCall 311 can assist you with services to include garbage collection, potholes, trash and debris, street signs and other city services. They can also connect you to any city employee or division.
For those residents with non-English or limited English proficiencies, the City of Lexington offers an over-the-phone interpreter service (Language Line) to help with communication.
When you call LexCall, our customer service specialists can connect you with an interpreter to assist with communicating. Language line offers an interpreter in over 200 languages and dialects.
If you have a life or property-threatening emergency, dial 911.
Service requests
Submit a service request online
Look up a service request
LexCall app
The LexCall app allows residents to report non-emergency issues in Lexington-Fayette County. The app works with both iPhone and Android tools to enable individuals to report concerns such as graffiti, potholes and malfunctioning traffic signals.
The app allows users to select their issues from a list, take photographs of the issue, fine tune their GPS location on a satellite map and email everything to LexCall which helps the city locate and resolve the problem.
Both apps are free to download on your smart phone in the App Store (ios) or in the Google Play Store (Android).