Utility and repair support programs

LEXserv

Financial assistance is available for residents who risk service disconnection due to delinquent LEXserv billing accounts.

Participants must meet the 150 percent income of the annual poverty guidelines and have experienced one of the following: 

  • has a 10-day shut off notice (yellow letter from LEXserv)
  • has defaulted payment plan with LEXserv
  • has service disconnected due to non-payment
  • has LEXserv service and is in collections
     

Learn more about the income guidelines

Who should I contact for an appointment?
Call (859) 300-5300 for an appointment. No walk-ins.
Monday – Friday from 8 a.m. – 5 p.m.

What documents should I bring to my appointment

  1. Driver’s license or picture ID (for everyone in the home18 years old or older)
  2. Social security cards (for everyone in the home)
  3. Verification of entire household income (three most recent paystubs, SSI/SSDI, child support, benefit award letter, etc.)
  4. Shut-off /default notice
  5. LEXserv bill
  6. Receipt if you paid $56 to reconnect service

Sewer and landfill user fee program

Financial assistance is available for residents who are participants in the sewer and landfill program. The program will pay a portion of the customer’s monthly sewer, water quality management fee, and landfill fee owed to LEXserv.

Clients must recertify each year to continue receiving monthly discounts.

Eligible clients will receive the appropriated financial assistance as long as funds are available.

How to make an appointment?
Call (859) 300-5300 for an appointment. No walk-ins.
Monday – Friday from 8 a.m. – 5 p.m.

What documents should I bring to my appointment?

  1. Driver’s license or picture ID (for everyone in the home18 years old or older)
  2. Social security cards (for everyone in the home)
  3. Verification of entire household income (three most recent paystubs, SSI/SSDI, child support, benefit award letter, etc.)
  4. LEXserv bill
     

Sidewalk replacement assistance program

Property owners who qualify for low-income assistance are eligible to participate in the program. Qualified property owners may receive grants for 100 percent of the reasonable cost of sidewalk repair and replacement for their residential property.

Process

  • Code Enforcement issues a repair notice to the property owner
  • Potential clients must contact our office to schedule an assessment

 

How to make an appointment?
Call (859) 300-5300 for an appointment. No walk-ins.
Monday – Friday from 8 a.m. – 5 p.m.

What documents should I bring to my appointment?

  1. Driver’s license or picture ID (for everyone in the home18 years old or older)
  2. Social security cards (for everyone in the home)
  3. Verification of entire household income (three most recent paystubs, SSI/SSDI, child support, benefit award letter, etc.)
  4. Code Enforcement notice to repair and/or replace the sidewalk
  5. Property deed

Street tree removal

The city government has established a grant program for low-income property owners throughout the urban services area to remove trees that pose a threat to public safety.

Property owners who qualify for low-income assistance are eligible to participate in the street tree removal program.

Process

  • The Urban Forestry Department will refer clients to Adult & Tenant Services  
  • Potential clients must contact our office to schedule an assessment
     

How to make an appointment?
Call (859) 300-5300 for an appointment. No walk-ins.
Monday – Friday from 8 a.m. – 5 p.m.

What documents should I bring to my appointment?

  1. Driver’s license or picture ID (for everyone in the home18 years old or older)
  2. Social security cards (for everyone in the home)
  3. Verification of entire household income (three most recent paystubs, SSI/SSDI, child support, benefit award letter, etc.)
  4. Property deed

Contact