Smart 911

Lexington offers a free service to help you when you call 911.

Registering gives first responders important information that will help them address your emergency. This information can help Police, Fire and EMS locate and help you.



Why you should register

How does this help? 
Well informed first responders are better equipped to help you. With Smart911, responders are aware of critical medical information like Alzheimer's or allergies. Police have children's photos in case of an Amber Alert and firefighters know household details ensuring that everyone is rescued during an evacuation – even pets.

How does it work? 
The software provides citizens with the ability to enter information they want to make available to 911 call takers through a secure website ( Smart911 then delivers this information automatically with any 911 call placed within Fayette County to the call taker's work station at the Emergency Communications Center. 

What details are shared? 
You decide. Smart911 allows you to store any critical care and emergency rescue information online in advance of any emergency. Information can include children's photos, medical conditions, home addresses of mobile phone callers, disabilities or other rescue-related information. View the complete list of options. 

How do I register? 
The registration process is four steps. After completing the steps, you will have a chance to add optional information or edit the information you have provided. You must complete every step or the service will not work until you have added and confirmed a phone number. 

How do I update my information? 
To update your profile information, login to your account Smart 911 account. Once logged-in you can edit any information with your profile.

How can I spread the word? 
Protect your family and community by telling them about this free service. Email them or tell them via Facebook.