Cancel or transfer LEXserv service

When you discontinue your water service with Kentucky American Water, they will forward this information to LEXserv. You do not need to contact LEXserv separately. 

Please be advised that the LEXserv billing can be two to three weeks behind Kentucky American Water billing for the same billing period. Please continue to pay your LEXserv bill until the bill marked FINAL is paid.

Transferring accounts

When you transfer your water service with Kentucky American Water, they will forward this information to LEXserv. You do not need to contact LEXserv separately.

However, if you are moving and signed up for AutoPay, then you will need to cancel auto payment. You can sign up again when you receive a bill at your new residence.

Learn more about AutoPay

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