City surveying residents about environmental issues

Lexington’s Department of Environmental Quality and Public Works is conducting a survey to assess and direct its communication related to environmental issues. Starting June 20, Lexington residents may receive a phone call, letter or email with a request to participate in a survey about environmental concerns in Lexington.

The survey will be conducted by OpinionWorks, a research firm that has been hired by the city to conduct and analyze the survey. If you are chosen to participate by phone, you will receive a call from the phone number (410) 280–2000. 

What to expect if you receive a call:

  • Calls will come in on both land lines and cell phones.
  •  A professional, live caller will interview you in either English or Spanish (your choice).
  • It will take about 15 minutes to complete the survey.
  • Call will be made during daytime or evening hours.
  • Only residents 25 and over will be asked to participate.

If you are asked to participate by mail, you will receive a packet that contains a survey and a postage-paid envelope that you can use to return the completed survey. There will also be a link in the packet for those who prefer to complete the survey online.

Those being asked to participate online will receive an email with a link to the survey, which can be completed in either English or Spanish.

We encourage residents who receive a phone call, packet or email to participate. Your responses will be kept anonymous and combined with responses from other residents. This information will be used to determine how Lexington can improve our environment and better communicate with residents.

A report summarizing the data will be made available to the public in the fall of 2022.