You can avoid late fees and the hassle of writing a check or going online each month to pay your LEXserv bill by enrolling in AutoPay.
With AutoPay, your LEXserv account balance is paid automatically each month from your bank account with our secure process. If you were enrolled in AutoPay prior to May 15, 2017, you do not need to re-enroll after May 15, 2017. Your account information has been transferred to your new account number.
There is no fee charged if you use your bank account information for AutoPay and sign up as follows:
- Log on the LEXserv Customer Portal
- Click "Pay Your Bill Automatically" at the bottom of the Account Summary page
What you need:
- LEXserv account number
- Bank account information (Routing number, account number, account type)
Or view other ways to pay
Cancel your automatic payment
To cancel your AutoPay, sign-in here and enter in the required information. You will receive an email when your cancellation is confirmed.
Frequently Asked AutoPay Questions
When is the automatic payment drafted from my bank account?
On the payment due date, the amount due will be withdrawn from the checking or savings account of choice. If the due date falls on a weekend or holiday, then the amount due will be withdrawn on the next business day. Please allow one full billing cycle for autopay to take effect. Another payment method is required prior to that time.
How do I change the account my automatic payment is drafted from?
If you have an existing AutoPay account, you must first cancel the authorization with the old banking information and then re-enroll in AutoPay with the new banking information.
When I move, do I need to make any changes to myAutoPay?
When you move, your account is terminated as well as the automatic payment of it. You will need to re-enroll with AutoPay using your new address.
How do I change the phone number or e-mail address associated with my AutoPay?
To change your email address or phone number, you need to contact Customer Service at 1 (888) 987-8111.
What happens if I don't have enough money in my account to make my automatic payment?
Insufficient funds are handled in the same manner as an overdraft for a written check. If you do not have an arrangement with your bank to cover any charges made to your account when you have insufficient funds, you will incur a fee from LEXserv City Services.
Other questions about AutoPay?
Call the toll-free LEXserv Customer Service number at 1 (888) 987-8111.