Streets & Roads is responsible for resurfacing and repairing city-maintained neighborhood streets. This does not include state, private and/or roads under development. 

To report a pothole on a city-maintained street:

  • Call LexCall at 311 or (859) 425-2255 or online.
    They are available Monday – Friday, 8 a.m. – 6 p.m.

To report a pothole on a state maintained road:

The city strives to repair a pothole within two working days once it has been reported to LexCall.