When you discontinue your water service with Kentucky American Water, they will forward this information to LEXserv. You do not need to contact LEXserv separately.
If you are only billed for the WQMF and/or Landfill on your LEXserv bill, please contact the LEXserv Customer Service at (888) 987-8111.
Please be advised that the LEXserv billing can be two to three weeks behind Kentucky American Water billing for the same billing period. Continue to pay your LEXserv bill until the bill marked FINAL is paid.
Transferring accounts
When you transfer your water service with Kentucky American Water, they will forward this information to LEXserv. You do not need to contact LEXserv separately.
When you move, your account is terminated as well as the automatic payment of it. You will need to re-enroll with AutoPay or ACH using your new address.
Learn more about AutoPay