Adult & Tenant Services

Kentucky American Water’s H20 – Help to Others Program

Adult and Tenant Services has partnered with the Dollar Energy Fund, Inc and we are now a site agency for the H2O – Help Others Programs.

The H20 – Help to Others Program, which is administered by Dollar Energy Fund, assists eligible utility customers with their Kentucky American Water bills. Customers may be eligible to receive a grant that’s applied directly to their utility bill.

Call Adult and Tenant Services at (859) 300-5300 to schedule an appointment. 

Learn more about the Dollar Energy Fund.

NOTE: Program guidelines and eligibility requirements are subject to change.

Mission, vision and values


The mission of the Division of Adult & Tenant Services is to work in partnership with the community to provide a safe and secure environment, excellent customer service, a vibrant organization, and economic opportunity empowering all to thrive.


We empower our vulnerable and underserved residents with high-quality direct service, effective programming and viable resources.


Compassion – Compliance – Coordination – Consistency

Our staff

Name Title Phone
Connie Godfrey Director   (859) 300-5300
Chelanda Holliday Administrative Specialist Sr. (859) 300-5300
Lorraine Williams Staff Assistant (859) 300-5300
DeVonda Williams Social Worker (859) 300-5300
Dolores Madrid-Sanders Social Services Coordinator (859) 300-5300
John Rhodes Eligibility Counselor (859) 300-5300
Leonard Slaughter Eligibility Counselor (859) 300-5300
Kevin Edmonds Social Services Coordinator (859) 300-5300
Mary Potts Social Worker (859) 300-5300
Treena Burnette Eligibility Counselor (859) 300-5300
Willie Booker Eligibility Counselor (859) 300-5300
Shanreka Shackelford Administrative Specialist Sr. (859) 300-5300
Sharon Smith Case Management Supervisor (859) 300-5300

Equal Housing Opportunity

We Do Business in Accordance with the Federal Fair Housing Law
(The Fair Housing Amendments Act of 1989) Title VIII of the Civil Rights Act of 1968 (Fair Housing Act), as amended, prohibits discrimination in the sale, rental, and financing of dwellings, and in other housing-related transactions, based on race, color, national origin, religion, sex, familial status (including children under the age of 18 living with parents or legal custodians, pregnant women, and people securing custody of children under the age of 18), and disability.