Survey/Form Review
Rate Our Customer Service
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The Lexington Fayette Urban County Government provides a variety of services to residents and visitors of Lexington. Our goal is to provide government services in a courteous, timely and professional manner. To ensure we reach our goal, we need to hear how we are doing.
Please take a moment to complete this anonymous customer service evaluation form so we may better serve you.
If you have a concern or want to submit a service request please call LexCall 311 or click here for the on-line service request form http://lexcall.lexingtonky.gov |
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| 1. My most recent customer contact was at/with the Division of: |
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| 2. When did you have this customer contact? |
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| 3. My customer contact was: * |
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| 4. Please provide a brief description of your customer service experience with the Lexington-Fayette Urban County Government (LFUCG). |
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| 5. Overall, how satisfied were you with your recent experience/interaction with LFUCG?* |
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| 6. Did you feel that the LFUCG staff person listened carefully to your concern(s)?* |
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| 7. If no, please explain: |
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| 8. The employee (s) who assisted me was (please rate 1 – 5; with 1 being the lowest score, 5 highest score):* |
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| 9. My issue/concern was handled to my satisfaction and in a timely manner.* |
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| 11. What suggestions do you have that would enhance our customer service practices? |
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