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Citizens' Advocate Office

Government Center 
200 East Main St.
4th Floor, Room 441 
Lexington, KY 40507
(859) 258-3230
Fax: (859) 258-3232

Office Hours:
Monday –Thursday
 8:30 a.m. – 1:30 p.m.


Created in the Urban County Government Charter to provide citizens an ombudsman or independent agent with the government, the Citizens' Advocate:

  • Investigates citizens' complaints.
  • Discloses any irregularities or abuses found in the UCG or with its officers, agents or employees.
  • Recommends policy changes to improve citizen access to UCG departments, divisions, agencies and offices.
  • Suggests ways to strengthen the government system.
  • Provides callers with information and referrals.


Email us and or submit the complaint form.



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Last updated: 6/16/2015 12:26:54 PM