The Division of Streets & Roads maintains all city and county roads,
except those on the state and federal highway system. Our work includes:
Pothole repair
Snow removal
Street sweeping
Intersection curb repair
Sidewalk handicap ramp installation
Routine and emergency servicing of storm sewer drains
Maintenance of various bridges and certain creeks within the Urban Area
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Potholes are often created by the freeze-then-thaw cycle in winter and by damage caused by snow removal plowing.
To report a pothole on a city maintained street, please call Lexcall 3-1-1 or 425-2255.
To report a pothole on a state maintained road, please call (859) 246-2059 or (859) 246-2355.
During normal times, we make every effort to repair a pothole that has been reported to LexCall within 48 hours of the call.
Read: Patching potholes is routine work for Streets and Roads crew
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See the Snow And Ice Plan
More about the city's plan
The city has a comprehensive snow and ice plan designed to keep winter roadway safe in the most reasonable, efficient and effective manner.
How priority streets are defined:
Priority 1 streets: Primary arteries in and out of the city, such as Main Street, Nicholasville Road, Richmond Road.
Priority 2 streets: Major connecting streets, such as Red Mile Road and Loudon Avenue.
Priority 3 streets: Collector streets.
Priority 4 streets: Primary arteries in subdivisions, which can get residents to the main roads
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