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Contacting the Police

Comm1DIAL "911" for Emergencies Only
Emergencies are:  Crimes in Progress, Injury Accidents, Medical Emergencies, Fires, Electrical lines down, Gas/Toxic Leaks or An immediate situation where someone can be hurt.

Stay on the telephone line and talk to the call taker, if you can do so safely, until police arrive. Provide the following:

  • The location of the emergency. Be as exact as possible, a house address or street intersection.
  • A description of the emergency or event.
  • Names and descriptions of persons involved.
  • Descriptions of vehicles involved.
  • Any injuries to yourself or other individuals along with the type of injury if known.
  • Were any weapons involved, and if so, how many and what type.

Cell Phones:  Please be aware that there are areas in the county that send calls to the Kentucky State Police. If your cell phone directs you to the Kentucky State Police, tell them you have an emergency in Fayette County and you need to speak to the Lexington Police Department. The State Police will connect you immediately.

Dial 258-3600 for NON-Emergencies

Crimes NOT IN PROGRESS, Non-injury Accidents, Scheduled Events [parades, sports], Weather Conditions, Reports Requests or Delayed Reports, Dog Barking, Loud Music, Illegal Parking, Traffic Violations, etc. 

The call taker will forward your information to a dispatcher who will assign a police unit to your request for assistance. Remember, emergency calls take priority and there may be times when patrol officers are extremely busy with priority calls.

Open Records Requests

The Communications Unit maintains audio recordings of radio and phone traffic for a period of sixty days and maintains computer files containing dispatch information regarding calls for service.
You may request copies of this information by providing a written request stating the following:

  • Your identity, Full name, Address, Phone Number
  • Your reason for asking for the information
  • The location, date and time of the incident you are inquiring about
  • Names of individuals involved in the incident
  • State whether you request an audio copy of telephone and/or radio traffic, a printed copy of dispatch records or both.


Your written request should be addressed to:
Lexington Police Department
Communications Unit Assistant
150 East Main Street
Lexington, KY 40507

You should allow three days for us to process your request upon receipt. Call 258-3600 for cost of fees for audio recording and paper copies.

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Last updated: 9/2/2015 7:59:36 AM